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PC Diagnostic Tools
PC Inspectore is simple and user freindly hardware diagnostic tool and even PC begginers can operate
By pre-installing to Netbook or PCs, users can diagnose their PC by themselves.
When users ask support or questions, its test result can help problem determination with users' symptom explanation, and quick problem solution. This will lead to improve customer satisfaction.
< Three advantages >
1. Customers can get support with test report from this tool at PC failure.
Support team staffs can quicky and correctly recognize failure symptom by using objective test result.
-> It leads support work effectiveness and its cost reduction.
2. It helps trouble shooting by users.
Positve solution is possible with keeping customer satisfaction even failure occured.
-> By accellerating responsiveness to customer, it leads to improve customer satisfaction.
3. Hardware makers can appeal their stabel quality by asking customers' periodical self testing.
-> Hardware stable quality can be proved to customers.
< Features >
■ Simple, easy and user friendly PC hardware diagnostic tool
・Users can perform self testing with easy to understand screen and simple operation just clicking mouse button.
・Self testing is possible as required basis, not only to limit to failure.
・Test result can be sent to support center by setting. Quick customer support is possible using the result.
・It is ideal as PC support tool from Netbook to ordinary PC.
< Specifications >
● Target PC
Netbook which using Intel Atom processor and other ordinary PCs
● Support OS
Windows XP, Windows Vista and Windows 7
● Test items
・Default test items
Mother board / Processor / Memory / Storage / Network
・Extended test items
Mother board / Processor / Memory / Storage / Video / Audio / Network / Battery / Webcam / USB &Bluetooth
・Memory test items
Cache / Physical memory
● Other features
System information display